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Teenusekihti kasutatakse ITIL
The Intelligent Network (IN) is the standard network architecture specified in the ITU-T Q.1200 series recommendations. It is intended for fixed as well as mobile telecom networks. It allows operators to differentiate themselves by providing value-added services in addition to the standard telecom services such as PSTN, ISDN on fixed networks, and GSM services on mobile phones or other mobile devices.
- Televoting
- Call screening
- Telephone number portability
- Toll-free calls/Freephone
- Prepaid calling
- Account card calling
- Virtual private networks (such as family group calling)
- Centrex service (Virtual PBX)
- Private-number plans (with numbers remaining unpublished in directories)
- Universal Personal Telecommunications service (a universal personal telephone number)
- Mass-calling service
- Prefix free dialing from cellphones abroad
- Seamless MMS message access from abroad
- Reverse charging54
- Home Area Discount
- Premium Rate calls
- Call distribution based on various criteria associated with the call
- Location-based routing
- Time-based routing
- Proportional call distribution (such as between two or more call centres or offices)
- Call queueing
- Call transfer
- Business value is given more importance than technical strategy.
- Strategic goals are given more importance than project-specific benefits.
- Intrinsic inter-operability is given more importance than custom integration.
- Shared services are given more importance than specific-purpose implementations.
- Flexibility is given more importance than optimization.
- Evolutionary refinement is given more importance than pursuit of initial perfection.
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